Refund Policy

Last updated: April 2026

This Refund Policy applies to all products and services purchased from avguardsystem.online, operated by Rommel Fence LLC ("we", "us", or "our"). We are committed to customer satisfaction and to processing refund requests fairly and transparently.

1. Scope

This policy covers digital products (such as antivirus license keys), subscription services, and any related services purchased from avguardsystem.online. All transactions are billed under Rommel Fence LLC.

2. Eligibility for Refunds

You may be eligible for a refund if any of the following apply:

• You request a refund within 30 calendar days of your original purchase date.
• The product or license key was not delivered or could not be activated due to a verifiable issue on our end.
• The product is materially different from what was described on the website.
• You experienced a duplicate or accidental charge.

3. Non-Refundable Items

The following are generally not eligible for a refund:

• License keys that have already been activated, used, or registered with the software vendor.
• Subscription periods that have already been used.
• Refund requests submitted more than 30 days after the original purchase date.
• Charges incurred due to user error (e.g., wrong product purchased after confirmation).
• Third-party fees or taxes that we have already paid on your behalf and cannot recover.

4. How to Request a Refund

To request a refund, please email us at Support@avguardsystem.online with the following details:

• Your full name and the email address used at checkout.
• Your order number or invoice reference.
• The date of the original purchase.
• A short description of the reason for your refund request.
• Any supporting screenshots or error messages, if applicable.

You may also call us at +1-877-593-4465 for assistance.

5. Processing Time

Once your refund request is received, we will review it and respond within 2 – 3 business days. If approved, the refund will be issued to your original payment method within 7 – 14 business days. Depending on your bank or card issuer, the funds may take additional days to appear on your statement.

6. Cancellations

For subscription-based services, you may cancel at any time through your account dashboard or by contacting our support team. Cancellations stop future renewals; refunds for already-paid periods are subject to the eligibility rules above.

7. Disputes & Chargebacks

If you are unhappy with a charge, please contact us first so we can resolve it. Initiating a chargeback through your bank or card issuer without first attempting resolution may delay or prevent a refund and may result in suspension of your account.

8. Changes to This Policy

We may update this Refund Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact