Last updated: April 2026
This Privacy Policy describes how AVGuard System, operated by Rommel Fence LLC (the website avguardsystem.online, "we", "us", or "our"), collects, uses, discloses, and protects your personal information when you visit our website, place an order, or interact with us in any way. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect different types of information depending on how you interact with us:
- Information you provide directly: name, email address, phone number, billing/shipping address, payment information, and any messages you send us.
- Order & transaction information: details about products purchased, order history, license keys delivered, and customer support history.
- Automatically collected information: IP address, browser type and version, device information, operating system, referring URL, pages viewed, and time spent on pages — collected through standard server logs and analytics.
- Cookies and similar technologies: see our Cookie Policy for details.
2. How We Use Your Information
- To process and fulfill your orders and deliver purchased products and license keys.
- To respond to inquiries, provide customer support, and resolve disputes.
- To send transactional communications (order confirmations, receipts, shipping updates).
- To send promotional communications when you have opted in (you may opt out at any time).
- To improve our website, services, and customer experience.
- To detect, prevent, and respond to fraud or illegal activity.
- To comply with legal obligations and enforce our terms.
3. Sharing & Disclosure
We do not sell your personal information. We may share information only with:
- Service providers who help us operate our business (e.g., payment processors, hosting providers, email and analytics tools), under appropriate confidentiality terms.
- Legal authorities when required by law, court order, or to protect our legal rights and the safety of our users.
- Business transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
4. Cookies & Tracking
We use cookies and similar technologies to make our website function correctly, remember your preferences, and analyze website traffic. You can control cookies through your browser settings. For full details, see our Cookie Policy.
5. Analytics & Advertising Services
We use third-party services to understand how visitors use our website and to deliver relevant advertising. These include:
- Google Analytics — collects anonymous information about your visit (pages viewed, time on site, device, approximate location). You can opt out using the Google Analytics Opt-out Browser Add-on.
- Google Ads & Remarketing — we may use Google Ads conversion tracking and remarketing to show our ads to people who have previously visited our website. You can manage your ad preferences at Google Ads Settings or opt out via aboutads.info.
- Meta (Facebook) Pixel — may be used for ad measurement and audience targeting on Facebook/Instagram. Manage preferences in your Facebook ad settings.
- Bing Ads — may be used for conversion tracking on Microsoft properties.
These services may use cookies and similar identifiers. They are governed by the privacy policies of the respective providers — Google, Meta, and Microsoft. We do not share personally identifiable information (such as your name or email) with these advertising networks.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. Our website uses HTTPS (SSL) encryption to secure data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information (subject to legal exceptions).
- Object to or restrict certain processing of your data.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at Support@avguardsystem.online. We will respond to verifiable requests within 30 days.
9. GDPR Rights (EU/EEA Users)
If you are located in the European Union, European Economic Area, or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR:
- Lawful basis for processing: we process your personal data based on (a) your consent, (b) the performance of a contract with you, (c) compliance with a legal obligation, or (d) our legitimate interests in operating our business.
- Right of access, rectification, erasure, restriction, portability, and the right to object to processing.
- Right to withdraw consent at any time, where processing is based on consent.
- Right to lodge a complaint with your local data protection authority.
- International transfers: when we transfer data outside the EU/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).
To exercise any GDPR right, email Support@avguardsystem.online with the subject line "GDPR Request".
10. CCPA Rights (California Users)
If you are a California resident, the California Consumer Privacy Act (CCPA) and CPRA provide you with additional rights:
- Right to know what categories of personal information we collect, use, and disclose about you.
- Right to delete personal information we have collected (subject to exceptions).
- Right to correct inaccurate personal information.
- Right to opt out of "sale" or "sharing" of personal information. We do not sell your personal information for monetary value. If you wish to opt out of any data sharing for cross-context behavioral advertising, email us at Support@avguardsystem.online with the subject line "Do Not Sell or Share My Information".
- Right to non-discrimination for exercising your CCPA rights.
You may also designate an authorized agent to make a request on your behalf. We will verify your identity before processing any request.
11. Children's Privacy
Our website and services are not directed to children under 13 (or 16 in the EU/EEA), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it promptly.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.